Hospital management software (HMS) offers robust tools and features that help medical facilities manage both financial and administrative tasks in a streamlined manner by a single system. Hospital management software solutions are used across both general and specialty-specific facilities of all sizes.
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2. The benefits of hospital management software
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Hospitals rely heavily on IT solutions to automate their manual tasks and establish a more organized and productive workflow. Some of the key benefits associated with using hospital management system are:
Easy data management: Hospitals generate a large amount of data including staff attendance records, appointment records, patients' health records, lab reports, prescriptions, bills, etc. A hospital management system can help facilities establish a centralized data system where every type of information is stored in a categorized fashion and can be easily retrieved in just a few clicks.
Better financial management: Hospital management software can coordinate all the financial transactions that flow in and out of the facility. Facilities can use a single solution to bill patients, pay staff, settle accounts with vendors, and generate financial reports.
Self-service functionality for patients: A hospital management system comes with various self-service tools that allow patients to perform certain functions such as contact physicians, upload their medical history, schedule appointments, and pay bills.
3. Typical features of hospital management software
Medical billing: Manage billing and payments.
Patient record management: Document and manage all information related to a patient's medical history, services rendered, bills, appointment history, etc.
Physician management: Record physicians' in- and out-time and keep a record of their information and expertise, and appointments.
Appointment scheduling: Manage appointments and display current bookings and open slots on a calendar.
Claims management: Submit and follow up on insurance claims.
Outpatient management: Coordinate medical care and services for patients who are given care off hospital premises.
4. The cost of hospital management solutions
Most products in the market are priced on a one-time purchase basis, and can be divided into three pricing tiers based on their starting price:
Price ranges*:
$100 - $1,200
$1,200 - $15,000
$15,000+
*The pricing included is for the entry-level/lowest-pricing offering that was found on vendor websites and third-party sources on November 2, 2018. These ranges correspond to the 25th, 75th, and 100th percentile of the pricing information gathered from the vendor websites of sample products.
The above list summarizes pricing for the base plans of most products. An enterprise, or premium product, which is priced higher, may include some additional features such as multilingual interface, lab management, emergency ward management, and bed census management.
5. Considerations when purchasing hospital management system
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Medical specialties: General hospital management software covers most popular medical specialties, but not all. If you practice medical specialties, but not all. If you practice a medical specialty, you need to be sure that the hospital management software you choose is customized to serve your specialty. Some vendors offer specialty-specific software that includes customized templates and reporting formats to serve that specialty.
Training: Hospital management system can be used by staff members across different departments, physicians, patients, and their family members. It is very important that the software is easy to use and has a short learning curve. Most hospital management system vendors offer both initial onboarding sessions as well as comprehensive online training programs. Get familiar with the type, duration, cost, and mode of training offered by the vendor before finalizing a purchase.
6. Relevant hospital management software trends
Blockchain in the healthcare sector: After revolutionizing the financial sector, blockchain is setting its footprint in the healthcare sector now. Though at an early stage, blockchain adoption in the healthcare sector is expected to reach above $5.5 billion by 2026. Blockchain technology in hospital management solutions is used to create high-integrity patient medical records that can be accessed via any medical facility connected to a secure network. Records are updated every time a patient visits their doctor and the changes are reflected in real-time. This helps physicians quickly get familiar with a patient's medical history. This technology can also be used to process insurance claims and detect fraud (e.g., submitting false claims repeatedly at different facilities).
Better patient care with integrated IoT devices:IoT device adoption is on the rise in the healthcare sector: More and more sensory devices are used for continuous monitoring of body temperature, heart rate, blood pressure, etc. This saves time for staff who previously had to manually capture these inputs. Research from Aruba Networks states that 60% of healthcare organizations globally have introduced IoT devices into their facilities, and that number is expected to reach up to 87% in 2019.
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Sources
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Products evaluated for the pricing calculation were taken from Capterra's hospital management software category page. The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in Capterra's hospital management solutions directory that offer them.
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The following sources were used for this document:
Top 5 Tech Trends for Small Businesses, Capterra (Date accessed: November 2, 2018)
Blockchain in Healthcare Market Size Worth $5,517.6 Million by 2026: Aftrex Market Research (Date accessed: September 11, 2019)
IoT Heading for Mass Adoption by 2019 Driven by Better-Than-Expected Business Results (Date accessed: February 11, 2017)
Internet of Things (IoT) in healthcare: benefits, use cases and evolutions (Date accessed: November 2, 2018)